> For the complete documentation index, see [llms.txt](https://support.xplorpay.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.xplorpay.com/equipments/swipesimple/swipesimple-a920.md). # SwipeSimple A920 Set up and connect the SwipeSimple PAX A920 mobile payment terminal. The PAX A920 is an Android-based mobile payment terminal for SwipeSimple. It supports secure in-person payments in retail and hospitality environments. The terminal has PCI PTS 5.x, SRED, and NFC contactless certifications. These certifications help protect transaction data and payment privacy. ### Key features * Built-in camera and a 5-inch high-definition touchscreen. * Wi-Fi, 4G LTE, and Bluetooth 4.0 connectivity. * High-capacity battery for mobile and extended use. * Magnetic stripe, chip, and contactless card readers. ### Specifications | Component | Details | | --------------- | ------------------------------------------------------------------------------------------------- | | Memory | 1 GB DDR, 8 GB eMMC, and a microSD slot supporting up to 32 GB | | Processor | ARM Cortex-A7 1.1 GHz quad-core processor and Cortex-M4 | | Connectivity | 4G LTE, Wi-Fi, Bluetooth 4.0, and dual SIM | | Ports and bases | Micro USB; charging, multifunctional, and wireless base options | | Size and weight | 6.92 × 3.07 × 2.24 in.; 11.3 oz. with battery | | Certifications | PCI PTS 5.x, SRED, EMV L1/L2, EMV Contactless L1, and major card-brand contactless certifications | ### Set up the terminal #### Check the box contents Confirm that you received these items: * PAX A920 terminal, manual, and quick setup guide * AC power supply and USB-to-Micro USB cable * Test paper roll #### Charge and start the terminal 1. If replacing a terminal, close its batch before disconnecting it. 2. Connect the Micro USB cable to the port on the terminal's left side. 3. Connect the other end to a computer or AC power supply. 4. Charge the battery fully. 5. Press and hold the rectangular button on the right for 2–4 seconds. The terminal starts at the Android home screen. The payment app opens later. #### Configure device settings Open **Settings** from the home screen. The settings password is `9876` or `pax9876@@`, depending on the software version. Configure these settings as needed: * **Key sounds:** Go to **Language & input** → **Android Keyboard (ASOP)** → **Preferences**. Turn off **Sound on keypress**. * **Volume and key beep:** Go to **Sound & notification**. Set **Notification volume**. Turn off **Key Tone** to mute keypad beeps. * **Date and time:** Go to **System** → **Date & time**. Turn off **Automatic time zone**, select your time zone, and turn off **Use 24-hour format** if needed. You can also configure tips, automatic batch close, invoice prompts, clerk prompts, and receipt trailers in SwipeSimple. #### Connect to Wi-Fi Use Wi-Fi to connect the terminal during setup. Networks can use DHCP, a static IP address, or a manual proxy. 1. Select **Settings** → **Wi-Fi**. 2. Turn on Wi-Fi. 3. Select the business network. 4. Enter the network credentials or connection details. #### Sign in to SwipeSimple 1. Select the **SwipeSimple** app from the home screen. 2. Sign in with the credentials from the SwipeSimple welcome email. 3. Create a new password when prompted. The email is sent from **Xplor Pay for SwipeSimple account**. #### Test the terminal Run a sale, a return, and a batch report. Confirm each transaction completes as expected before using the terminal in production. ### Get support Contact the appropriate team for help: * **Sales Support:** * **Customer Support:** or `866-435-0666` * **Partner Support:** For terminal activation or technical issues, contact or `866-435-0666`. Select option 1, then option 2. Support is available 7:00 AM–11:00 PM Central Time, Monday through Sunday. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. 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