> For the complete documentation index, see [llms.txt](https://support.xplorpay.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.xplorpay.com/equipments/swipesimple/connect-a-b250-bluetooth-card-reader.md).

# Connect a B250 Bluetooth card reader

Connect your B250 Bluetooth card reader to SwipeSimple and resolve connection issues.

Connect your B250 Bluetooth card reader to take payments in the SwipeSimple app.

### Connect your reader

1. Charge the reader with the included USB cable. Connect it to a computer or power adapter. A full charge can take up to two hours.
2. Download and install the SwipeSimple app from the App Store or Google Play.
3. Turn on Bluetooth on your mobile device.
4. Press and hold the reader's power button until its blue light flashes.
5. Open SwipeSimple. Enter an amount, then select **Checkout**.
6. Allow the requested device permissions.
7. Select **Select Reader**, then select your reader from the list.

The app displays **Connected** when the reader is ready.

### Troubleshoot connection issues

SwipeSimple directs you to device settings when Bluetooth or required permissions are disabled. Follow the prompt, then try the transaction again.

If the reader still does not connect, follow the steps for your device.

#### iPhone and iPad

1. Confirm that the reader is charged and turned on.
2. Confirm that the reader is not paired in your device Bluetooth settings.
3. Open **Settings** → **SwipeSimple**.
4. Turn on **Bluetooth**, **Microphone**, and **Local Network**.
5. If the reader does not appear during a transaction, reset it with a paperclip.

#### Android

1. Confirm that the reader is charged and turned on.
2. Open **Settings** → **Apps** → **SwipeSimple** → **Permissions**.
3. Allow all requested permissions. These can include Location, Microphone, Storage, and Camera.
4. If the reader does not appear during a transaction, open **Settings** → **Location**.
5. Turn Location on. If it is already on, turn it off, then turn it back on.
6. If the reader still does not appear, reset it with a paperclip.

{% hint style="info" %}
After resetting an Android reader, you may need to remove its pairing from Bluetooth settings.
{% endhint %}

### Pair the reader with one device

A B250 reader can pair with only one device at a time. If it is paired with another device, open that device's Bluetooth settings, select the reader, and choose **Forget This Device**. Then try connecting again in SwipeSimple.


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