> For the complete documentation index, see [llms.txt](https://support.xplorpay.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.xplorpay.com/equipments/pax/pax-a-series-1.md). # PAX A Series Set up and manage PAX A Series countertop payment terminals. ## PAX A Series Compare the features and recommended markets for each PAX A Series terminal.

Key feature	PAX A80 smart terminal	PAX A920 smart mobile terminal	Q25 PIN pad

Processes EMV, magnetic stripe, and contactless payments securely	Yes	Yes	Yes
Supports PCI-validated point-to-point encryption (P2PE)*	Yes	Yes	Yes
Supports seamless terminal updates	Yes	Yes	Yes
Connectivity	LAN and Wi-Fi	4G LTE and Wi-Fi	LAN and Wi-Fi
Built-in thermal printer	Yes	Yes	Not available
Accepts tips at the time of sale and supports tip adjustments	Yes	Yes	Yes
Ideal markets	Automotive Beauty salons and spas Convenience stores Bookstores Dental practices	Pay-at-the-table restaurants Food trucks and delivery services Coffee shops Gift shops and events Dental practices Veterinary practices	Automotive Beauty salons and spas Convenience stores Bookstores Dental practices
High-capacity battery	Not available	Yes	Not available
Color touchscreen	Not available	Not available	Yes
Built-in camera	Yes	Yes	Not available

### PAX A Series countertop terminals PAX A Series terminals are Android-powered countertop payment devices. PAXSTORE supports independent app marketplaces for payment service providers. The terminals meet PCI PTS 5.x and NFC contactless certification requirements. Choose Wi-Fi, dial, or Ethernet connectivity. An optional backup battery maintains connectivity during business hours. The terminal includes a camera and a 4-inch HD touchscreen. #### Manage server and clerk IDs 1. In the payment app, select **FUNCTION** > **OPERATOR**.

2. Enter the password. Select **ENTER** or press the green key. The default password is today's date in `mmddyyyy` format.

3. Select **ADD OPERATOR**.

4. Enter an optional operator name and the required operator ID. 5. Select **CONFIRM**, then select **OK**.

6. Add another ID or select the back arrow. Select **QUERY OPERATOR** to view IDs. Select **DELETE OPERATOR** to remove an ID.

#### Access Android settings 1. In the payment app, select the circle at the bottom of the screen. 2. On the Android Home screen, select **Settings**. 3. Enter `9876` or, on some terminals, `9876@@`. 4. Select **OK** on the touchscreen. The green keypad key does not work on this screen. Select **Date & time** to manage date and time settings. {% hint style="warning" %} Change the default Settings password. Store the new password securely. {% endhint %} #### Set the date, time, and time zone The terminal defaults to Eastern Time and 24-hour time. 1. Turn off **Automatic time zone**. 2. Select **Select time zone**. 3. Find and select the merchant's time zone. #### Connect to a network **Connect to Wi-Fi** 1. Select **Wi-Fi**. 2. Turn on **Wi-Fi**. 3. Select the network and complete the connection steps. **Connect to Ethernet on an A80** 1. Select **Ethernet**. 2. Turn on **Ethernet**. #### Change the Settings password 1. Select **Password**. 2. Select **Modify password**. 3. Enter the current password. 4. Enter the new password twice. 5. Select **OK**. Turning off **Password** disables password protection for Android Settings. #### Configure volume and key tones 1. Select **Sound & notification**. 2. Adjust **Notification volume** as needed. 3. Turn off **Key tone** to disable keypad beeps. Notifications include payment app updates and other terminal app updates. #### Customize a batch report 1. In the payment app, select **FUNCTION** > **REPORTS**. 2. Enter the password. Select **ENTER** or press the green key. 3. The default password is today's date in `mmddyyyy` format. 4. Select **DEFAULT REPORT** to print the configured default report. 5. Select **CURRENT REPORT** to choose report filters. 6. Select the report type and transaction sorting. 7. Select **PRINT**. Select **OK** to save the filters as the default report. Select **CANCEL** to print without changing the default. #### Process transactions **Run a credit sale** 1. From the idle screen, select **SALE**. 2. Enter the sale amount and select **CONFIRM**. 3. For restaurants, enter the tip or enter `0`. Select **CONFIRM**. 4. Insert, swipe, or manually enter the card number. 5. For restaurants, enter the server ID and select **CONFIRM**. 6. Review the signature. Select **CONFIRM** to accept it. 7. Select **CLEAR** to collect the signature again. 8. Select **PRINT**, then remove the card. The terminal displays the transaction status. **Process a credit refund** 1. From the idle screen, select **REFUND**. 2. Select **BY CARD NUM** or **RefNo**. 3. Enter the refund amount and select **CONFIRM**. 4. Swipe the card or enter the card number. 5. For restaurants, enter the server ID and select **CONFIRM**. 6. Review the signature and select **CONFIRM**. 7. Select **PRINT**. The terminal displays the transaction status. **Void a credit sale** 1. From the idle screen, select **VOID SALE**. 2. Swipe the card or enter the card number. 3. Enter the original transaction number and select **CONFIRM**. 4. Enter the server ID and select **CONFIRM**. 5. Confirm the displayed transaction. 6. Scroll up if you cannot see **CONFIRM**. 7. Review the signature and select **CONFIRM**. 8. Select **PRINT**. The terminal displays the transaction status. **Run a forced sale** 1. From the idle screen, select **FORCED**. 2. Enter the sale amount and select **CONFIRM**. 3. Swipe the card or enter the card number. 4. Enter the original authorization code and select **CONFIRM**. 5. Enter the server ID and select **CONFIRM**. 6. Review the signature and select **CONFIRM**. 7. Select **PRINT**. The terminal displays the transaction status. #### Close a batch 1. From the idle screen, select **FUNC** > **BATCH**. 2. At **Close Batch?**, select **OK** to close the batch. 3. Select **CANCEL** to stop the batch close. 4. At **Close W/Untipped?**, select **OK** to zero untipped transactions. Select **CANCEL** to stop the batch close. The terminal displays the batch close status. #### Reprint the last receipt 1. From the idle screen, select **FUNC** > **PRINT**. 2. Select **PRINT LAST**. #### Adjust a tip 1. From the idle screen, select **FUNC** > **TIP MENU**. 2. Select a search method, such as **BY OPERATOR**. 3. Select the transaction. 4. Scroll to **Adjust**, then select it. 5. Enter the tip amount and select **CONFIRM**. 6. Select **OK** to save the adjustment. Select **CANCEL** to discard the adjustment. The terminal displays the transaction status. #### Use cash discount **Run a sale** 1. From the idle screen, select **SALE**. 2. Enter the sale amount and select **CONFIRM**. 3. For restaurants, enter the tip or enter `0`. Select **CONFIRM**. 4. Select **CARD** or **CASH**. 5. Insert, swipe, or manually enter the card number. 6. For restaurants, enter the server ID and select **CONFIRM**. 7. Review the signature and select **CONFIRM**. 8. Select **PRINT**. The terminal displays the transaction status. **Process a cash discount refund** 1. From the idle screen, select **RETURN**. 2. Enter the refund amount and select **CONFIRM**. 3. Swipe the card or enter the card number. 4. For restaurants, enter the server ID and select **CONFIRM**. 5. Review the signature and select **CONFIRM**. 6. Select **PRINT**. The terminal displays the transaction status. **Void a cash discount sale** 1. From the idle screen, select **VOID SALE**. 2. Swipe the card or enter the card number. 3. Enter the original transaction number and select **CONFIRM**. 4. Enter the server ID and select **CONFIRM**. 5. Confirm the displayed transaction. 6. Review the signature and select **CONFIRM**. 7. Select **PRINT**. The terminal displays the transaction status. #### Get terminal support Contact Technical Support for terminal or equipment questions: * Phone: `866-435-0666`, option 1, then option 2 * Email: --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. 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